Terms of service

1. Acceptance of These Terms

Welcome! This website, www.jadesupplements.com (the "Site," including all subdomains), is a copyrighted work belonging to Plant Powered Health LLC d/b/a JADE Supplements ("we," "us," and "our"). These terms and conditions (the "Terms") govern your access to and use of the services available on this Site (the "Services"). Specific features of the Site may have additional rules and terms associated with them, and such additional rules and terms will be prominently posted or otherwise made available to each user ("you" and "your," including any entity you represent) and are incorporated herein by reference.

PLEASE READ THESE TERMS CAREFULLY. THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND PLANT POWERED HEALTH LLC D/B/A JADE SUPPLEMENTS. BY USING THIS SITE AND THE RELATED SERVICES YOU UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS, INCLUDING ALL EXCLUSIONS AND LIMITATIONS OF LIABILITY HEREIN, AND WARRANT THAT YOU HAVE FULL AUTHORITY AND CAPACITY, LEGAL AND OTHERWISE, TO USE THE SERVICES. YOU MAY NOT ACCESS OR USE THIS SITE OR THE SERVICES IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS.

THESE TERMS LIMIT THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE AND REQUIRE THAT ALL DISPUTES BE RESOLVED THROUGH BINDING ARBITRATION. THIS MEANS THAT YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY ACCORDING TO THE ARBITRATION PROVISIONS BELOW RATHER THAN IN A COURT OF LAW OR THROUGH A CLASS ACTION LAWSUIT.

You must be at least 18 years old to use this Site and purchase our products. Minors under 18 years old are not permitted to use the Site or purchase our products.

2. License to Use Website

This Site operates as an e-commerce platform for dietary supplements and related products. The purpose of www.jadesupplements.com is to provide high-quality dietary supplements including vitamins, minerals, and herbal supplements to support health and wellness. Subject to these Terms, you are granted a personal, worldwide, non-transferable, non-exclusive, royalty-free, limited license to use and access the Site. You must use this license only in the manner permitted by these Terms for the sole purpose of using and enjoying the benefit of the Services provided by the Site.

3. Dietary Supplement Disclaimers

FDA Disclaimer

THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

Not Medical Advice

The information provided on this Site regarding our dietary supplements is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. You should not use the information on this Site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Individual Results May Vary

Results from using our products may vary from person to person. We make no guarantee that you will experience the same results as described in testimonials or product descriptions. Individual results depend on many factors including but not limited to individual health conditions, lifestyle, diet, exercise, and adherence to product usage instructions.

Consult Your Healthcare Provider

Before using any of our products, you should consult with your physician or healthcare provider, especially if you:

• Are pregnant or nursing

• Have a medical condition

• Are taking prescription medications

• Are under 18 years of age

• Have known allergies or sensitivities

4. Product Information and Availability

Product Descriptions

We make every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that your computer monitor's display will accurately reflect the actual product colors or that product descriptions are completely error-free.

Product Availability

All products are subject to availability. We reserve the right to limit quantities of any products or discontinue any product at any time. Product availability and pricing are subject to change without notice.

Third-Party Manufacturing

Our products are manufactured by trusted partners according to our specifications and quality standards. Products are distributed through our fulfillment network to ensure timely delivery and quality control.

5. Online Store Terms

Age Requirement

By agreeing to these Terms, you represent that you are at least 18 years of age. Our products are not intended for use by minors under 18 years of age.

Lawful Use

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature.

Account Termination

A breach or violation of any of these Terms will result in an immediate termination of your account and access to our Services.

6. Payment Terms and Processing

Payment Methods

We accept payments through various secure e-commerce platforms and payment processors. All payment processing is handled securely through these third-party processors.

Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Order Processing

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

7. Shipping and Returns

Shipping

We ship our products internationally. Shipping costs and delivery times vary by location and will be calculated at checkout. We are not responsible for any customs fees, duties, or taxes that may apply to international orders.

30-Day Money-Back Guarantee

We stand by the quality of our products with a 30-day money-back guarantee. If you're not satisfied with your purchase, simply contact us within 30 days of purchase for a full refund—no questions asked.

Return Process

Return Address:
JADE Supplements
8152 S. Welby Park Dr
West Jordan, UT 84088

Return Requirements:

• All returns must be shipped via USPS

• You are responsible for return shipping costs (shipping costs are non-refundable)

• For items over $75, we recommend using trackable shipping or purchasing shipping insurance

• Please include your original packing slip, or if you don't have it, include a piece of paper with your full name and shipping address

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately and provide a photo of the damaged item. We will ship you a replacement product at no additional cost.

8. Acceptable Use Policy

By using this Site you agree to use the Services in compliance with these Terms and all applicable rules and regulations. The following uses of the Site are prohibited:

a. Using the Site for any unlawful purpose or in violation of any local, state, national, or international law; b. Transmitting any harmful, threatening, abusive, or defamatory content; c. Attempting to gain unauthorized access to our systems or networks; d. Using automated systems or software to extract data from the Site; e. Reproducing, duplicating, copying, selling, or reselling any portion of the Service without our express written permission; f. Interfering with or disrupting the Service or servers connected to the Service; g. Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

9. User Content and Reviews

Product Reviews

We welcome customer reviews and feedback about our products. By submitting a review, you grant us the right to use, reproduce, and display your review in our marketing materials and on our website.

Content Standards

You agree that any content you submit will not:

• Violate any third party's rights

• Contain false or misleading information

• Be defamatory, obscene, or otherwise objectionable

• Promote illegal activities

• Contain personal medical information

We reserve the right to remove any user content that violates these standards.

10. Intellectual Property Rights

Unless otherwise stated, Plant Powered Health LLC d/b/a JADE Supplements and its licensors own all intellectual property rights in the Site and its contents. These rights include, but are not limited to, ownership of all text, graphics, images, logos, trademarks, and other content displayed on the Site.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as permitted by these Terms.

11. Related Business

We are affiliated with Plant Powered Health LLC d/b/a Type 2 Diabetes Revolution, which provides health coaching and educational services. Customer data may be shared between these related businesses to provide you with relevant products and services. Any interactions with Type 2 Diabetes Revolution are subject to their separate terms and conditions and privacy policy.

12. Third-Party Services

E-commerce Platforms

Our store is hosted on various e-commerce platforms that provide us with the online infrastructure that allows us to sell our products to you.

Marketing and Analytics

We use various third-party services for marketing, analytics, and customer communication, including:

• Email marketing platforms for customer communications

• Customer relationship management systems for managing customer interactions

• Social media platforms for marketing and customer engagement

• Analytics services for website performance and customer behavior analysis

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

13. Disclaimers

THIS SECTION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SITE AND ALL PRODUCTS ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SITE WILL BE CONSTANTLY AVAILABLE OR AVAILABLE AT ALL

• THE RESULTS FROM USE OF OUR PRODUCTS WILL MEET YOUR EXPECTATIONS

• ANY ERRORS IN THE SERVICE WILL BE CORRECTED

• THE PRODUCTS WILL BE FREE FROM DEFECTS OR CONTAMINATION

YOUR USE OF THIS SITE AND OUR PRODUCTS IS AT YOUR SOLE RISK.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLANT POWERED HEALTH LLC D/B/A JADE SUPPLEMENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

(A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (E) ANY OTHER MATTER RELATING TO THE SITE OR SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS.

15. Indemnification

You agree to indemnify, defend, and hold harmless Plant Powered Health LLC d/b/a JADE Supplements and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Site

• Your violation of any term of these Terms

• Your violation of any third party right

• Any claim that your use of the Site caused damage to a third party

16. Privacy

Your privacy is important to us. Our collection and use of personal information in connection with your use of the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference.

17. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service (or any part thereof) with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

We may revise these Terms at any time by posting the updated Terms on this Site. Your continued use of the Site following any such changes constitutes your acceptance of the new Terms.

18. Termination

We may terminate or suspend your account and access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Site will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination.

19. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law principles.

Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware.

YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

Any dispute must be brought within one (1) year after the cause of action arises, or it will be forever barred.

20. International Use

We ship our products internationally. If you access our Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws. We make no representation that materials on the Site are appropriate or available for use in other locations.

21. Severability

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Plant Powered Health LLC d/b/a JADE Supplements concerning your use of the Site.

23. Contact Information

If you have any questions about these Terms, please contact us:

Plant Powered Health LLC d/b/a JADE Supplements
278 Cedar Ln SE #4118
Vienna, VA 22180
Phone: +1 (571) 271-2407
Email: team@jadesupplements.com

Return Address:
JADE Supplements
8152 S. Welby Park Dr
West Jordan, UT 84088

24. SMS

SMS Terms By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice.

Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of Plant Powered Health LLC at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders).

Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply "STOP" to any message. For help, contact us at team@jadesupplements.com. Plant Powered Health LLC is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://jadesupplements.com/policies/privacy-policy).

 

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Last Updated: Jun 11, 2025