Frequently Asked Questions
Yes! We offer free standard shipping on all U.S. orders over $75. Orders under $75 will have a small shipping fee calculated at checkout.
Orders are processed within 1–2 business days. After processing, delivery typically takes 3–5 business days within the United States. You’ll receive tracking information as soon as your order ships.
Once your order ships, you’ll receive a confirmation email with your tracking number. Simply click the link in the email to monitor your package’s journey to your door.
We currently offer international shipping to a select group of countries. Estimated delivery times are as follows: Canada (5 days), the United Kingdom (6 days), Australia (10 days), and New Zealand (2 weeks).
Please note: For customers in Canada, duties and taxes will be applied at checkout.
We always recommend consulting with your healthcare provider before starting any new supplement, especially if you are taking medications or have a medical condition.
The best time to take your supplement can depend on the specific product. In general, we recommend taking your supplements with a meal for optimal absorption. Specific instructions are listed on each product label for your convenience.
Yes! All JADE Supplements products are proudly manufactured in the USA in FDA-registered, NSF-certified, and GMP-certified facilities.
Absolutely. Every batch of JADE Supplements undergoes rigorous third-party testing to ensure purity, potency, and safety – so you can trust that what’s on the label is exactly what’s inside.
While individual results may vary, many customers start noticing improvements within 2–4 weeks of consistent use. Supplements are most effective when paired with a healthy lifestyle.
We’re here to help! You can reach our support team by emailing team@jadesupplements.com or filling out the contact form on our website. We do our best to respond within 24-48 hours.