Do you offer free shipping?
Yes! We offer free standard shipping on all U.S. orders over $75. Orders under $75 will have a small shipping fee calculated at checkout.
How long does delivery take?
Orders are processed within 1–2 business days. After processing, delivery typically takes 3–5 business days within the United States. You’ll receive tracking information as soon as your order ships.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with your tracking number. Simply click the link in the email to monitor your package’s journey to your door.
Do you ship internationally?
At this time, we only ship within the United States. We hope to offer international shipping in the near future!
Is it safe to take? Can I take it with my medications?
Our supplements are made with high-quality ingredients and are generally safe for most individuals. However, we always recommend consulting with your healthcare provider before starting any new supplement, especially if you are taking medications or have a medical condition.
What time of day is best to take the supplements?
The best time to take your supplement can depend on the specific product. In general, we recommend taking your supplements with a meal for optimal absorption. Specific instructions are listed on each product label for your convenience.
Are your products made in the USA?
Yes! All Jade Supplements products are proudly manufactured in the USA in FDA-registered, GMP-certified facilities.
Are your products 3rd party tested?
Absolutely. Every batch of Jade Supplements undergoes rigorous third-party testing to ensure purity, potency, and safety — so you can trust what’s on the label is exactly what’s inside.
When can I expect results?
While individual results may vary, many customers start noticing improvements within 2–4 weeks of consistent use. Supplements are most effective when paired with a healthy lifestyle.
How can I contact Jade Supplements?
We’re here to help! You can reach our support team by emailing Team@jadesupplements.com or filling out the contact form on our website. We do our best to respond within 24–48 hours.